7 Brew Customer Portal (Complete Guide)
7 Brew, the fast-growing drive-thru coffee chain, is not just revolutionizing the coffee experience — it’s also making strides in digital engagement. One of its standout tools is the 7 Brew Customer Portal, often referred to as the Touchpoint.
This guide breaks down what the portal is, its features, benefits, and how customers can use it to improve their overall experience.
What is the 7 Brew Customer Portal (Touchpoint)?
The 7 Brew Customer Portal, also known as Touchpoint, is an online platform designed to give customers a personalized experience with 7 Brew. It allows users to manage rewards, check order history, update personal info, and interact with the brand more directly.
Think of it as your digital coffee dashboard — where convenience meets caffeine!
Contact via Website
- Visit: https://7brew.com/contact
- Fill out the contact form for inquiries, feedback, or support.
Phone (Franchise or Corporate Inquiries Only)
- Corporate Phone (Drink House Holdings):
(479) 358-9274
(Note: This is for franchise/business-related matters, not general customer support.)
Corporate Address
- 7 Brew (Drink House Holdings)
609 SW 8th St, Suite 600,
Bentonville, AR 72712, USA
Key Features of the Portal
Here’s a breakdown of what customers can do on the Touchpoint portal:
| Feature | Description |
|---|---|
| Rewards Tracking | View and manage your 7 Brew rewards and points. |
| Order History | See your past drinks and quickly reorder your favorites. |
| Profile Management | Update your contact info, payment options, and preferences. |
| Feedback Submission | Easily share your thoughts or report any issues. |
| Store Locator | Find the nearest 7 Brew drive-thru. |
| Promotions | Access current deals, new menu items, and exclusive offers. |
How to Access the Customer Portal
To use the Touchpoint portal, you can:
- Visit the official 7 Brew website: https://7brew.com
- Click on the “Sign In” or “Customer Portal” link (usually at the top).
- Log in or sign up with your email address.
- Explore your dashboard!
You can also access it via their mobile app (if available in your region).
Why Use the Touchpoint Portal?
Here are the top reasons customers love the 7 Brew portal:
- ✅ Saves time — Quickly reorder your favorite drinks.
- ✅ Exclusive perks — Get notified about special offers and events.
- ✅ Better control — Manage personal data and feedback easily.
- ✅ Stay connected — Be the first to know about new locations or seasonal drinks.
Testimonial: What Customers Are Saying
“I love using the 7 Brew Touchpoint. I can keep track of my points, and I even got a free drink on my birthday! Super easy to use.”
— Jessica L., Bentonville, AR
“It’s great to see my order history. I always forget the name of my favorite blend, and now I can find it in seconds!”
— Carlos M., Tulsa, OK
Quote from the Brand
“At 7 Brew, it’s all about delivering fast, friendly, and personal service — online and off. Our Touchpoint portal is designed to keep customers connected and rewarded.”
— 7 Brew Digital Experience Team
Tips for Getting the Most Out of the Portal
- Update your profile: Make sure your birthday is entered to receive birthday perks.
- Use feedback: Share your experiences – it helps 7 Brew improve and respond.
- Check promotions often: New offers drop frequently – don’t miss out!
- Enable notifications: Get real-time updates on deals and limited-time items.
Is the Portal Secure?
Yes. 7 Brew uses industry-standard security practices to protect your information. Your data is encrypted and never sold to third parties. However, always use strong passwords and avoid sharing login details.
Frequently Asked Questions
Q: Is there a cost to use the portal?
A: No, it’s completely free for all customers.
Q: Can I use the same account for the app and website?
A: Yes, your account works across all platforms.
Q: How do I reset my password?
A: Use the “Forgot Password” link on the login screen.